Guide · Banfield Pet Hospital Records

How to get your pet's medical & vaccine records from Banfield

Banfield keeps your pet's history centrally, so you can usually get it in a couple of minutes from the app — no phone calls needed.

Updated October 2026

Quick answer

Sign in to the MyBanfield app or website, open your pet, and go to records — you can view, download and share visit summaries and vaccine history. Or call Banfield support at 877-656-7146.

The fastest way: the MyBanfield app

Sign in to MyBanfield

Use the Banfield app or MyBanfield on banfield.com. No account yet? Tap "Create Account" in the app — you'll register with the details on file at your hospital.

Open your pet → Records

Banfield says the app lets you view visit summaries, diagnoses, medications and invoices, and track which vaccines are due.

Download or share

Banfield says you can download records and share them with other care providers — handy for a groomer, kennel or new vet.

Downloaded them? Add them to PetTally so your Banfield history sits next to records from every other vet, groomer and ER visit.

Other ways

Call Banfield support: 877-656-7146 (as listed on banfield.com, Oct 2026).
Ask any Banfield hospital. Banfield's consent form authorizes sharing records between Banfield hospitals, so your history isn't stuck at the location you first visited.

Switching away from Banfield?

Download the full history from the app before you go — or ask your new vet to request it (most states require your permission). Our guide to transferring records to a new vet covers what the new clinic needs on day one.

Stop logging in to get your Banfield records

Download them once, snap them into PetTally, and every vaccine — from any clinic — is on your phone with reminders and a QR Pet Passport. Free on iPhone.

Get PetTally Free

Common questions

How do I get my pet's medical records from Banfield?

Sign in to the MyBanfield app or website, open your pet's records, and download or share them. You can also call Banfield support at 877-656-7146 or ask any Banfield hospital.

Can I see my pet's vaccine records in the Banfield app?

Yes — Banfield says the app shows visit summaries, medications and invoices and tracks which vaccines are due, and lets you download and share records.

Can a different Banfield location access my pet's records?

Generally yes. Banfield's consent form authorizes sharing records between Banfield hospitals.

How do I send Banfield records to a new vet?

Download them from MyBanfield and send them yourself, or ask the new clinic to request them — most states require your permission to release records.

Sources: Banfield mobile app · Banfield FAQs · MyBanfield record center

PetTally is an independent app and is not affiliated with, endorsed by, or sponsored by Banfield Pet Hospital. Names are used only to describe where your records are held. Details were checked against Banfield Pet Hospital's own pages in October 2026 and can change — confirm with the clinic. This is general information, not veterinary or legal advice.