Guide · Petco / Vetco Records

How to get your pet's vaccine records from Petco / Vetco

Got shots at a Vetco clinic inside Petco and now someone wants proof? Here's where the records are and the fastest way to get them — usually in minutes.

Updated October 2026

Quick answer

Search your email for the Vetco receipt — it includes your pet's records as a PDF. If it's gone, download them from your account on vetcoclinics.com, or call Vetco customer service at 877-838-7468.

First: which Vetco did you visit?

Vetco vaccination clinic — the walk-in clinic set up inside a Petco store on certain days.
Vetco Total Care — a full-service vet hospital inside a Petco.

Either way, the records belong to Vetco's system, not the store. Petco store staff generally can't print them for you — go through the email, the website or the phone line below.

3 ways to get your Vetco vaccine records

Check your email for the clinic receipt

Vetco says you'll get an email receipt after the clinic with your pet's medical records attached as a PDF. Search your inbox (and spam / promotions) for "Vetco".

Download them online

Vetco says records are available for download on its website. Go to vetcoclinics.com → My Account → access medical records. You'll identify yourself with the email or phone number you used when booking.

Call Vetco customer service

877-838-7468 (as listed on vetcoclinics.com, Oct 2026). Have your pet's name, your phone/email and the approximate visit date ready.

Got the PDF? Save it into PetTally — the scanner pulls out each vaccine and due date so the next groomer or kennel visit is one tap.

Lost the records from a while ago?

Vetco says it keeps records for at least 3 years, so older visits can still be retrieved — call the number above.

Gotchas to know

Bring past records to the clinic. Vetco says records can't be changed after the visit, so earlier shots from another vet won't appear unless you bring proof.
Petco grooming wants proof too. If you're booking grooming, see what groomers require.
Rabies certificate ≠ receipt. Boarders and landlords usually want the signed rabies certificate — make sure it's in what you download.

Stop logging in to get your Petco records

Download them once, snap them into PetTally, and every vaccine — from any clinic — is on your phone with reminders and a QR Pet Passport. Free on iPhone.

Get PetTally Free

Common questions

How do I get my dog's vaccine records from Petco / Vetco?

Check your email — Vetco sends a receipt with the medical records as a PDF after each clinic visit. You can also download records from your account on vetcoclinics.com, or call Vetco customer service at 877-838-7468.

Can I get Vetco vaccination records online for free?

Yes. Vetco emails records after the visit and says they're available to download on its website at no charge.

Can the Petco store print my Vetco records?

Usually not — the clinic records live in Vetco's system, not the store's. Use the emailed PDF, the website, or Vetco's customer service line.

How long does Vetco keep records?

Vetco says it keeps records for at least 3 years.

Sources: Vetco customer service · Vetco FAQ · Vetco My Account

PetTally is an independent app and is not affiliated with, endorsed by, or sponsored by Petco / Vetco. Names are used only to describe where your records are held. Details were checked against Petco / Vetco's own pages in October 2026 and can change — confirm with the clinic. This is general information, not veterinary or legal advice.