Guide · VCA Animal Hospitals Records

How to get your pet's medical records from VCA

VCA runs over a thousand hospitals, and records are handled by the hospital you visited. Here's the fastest route depending on what you need.

Updated October 2026

Quick answer

For vaccine records, open the myVCA app. For a full medical history or to send records to a new vet, contact the VCA hospital you visited — or use VCA's online contact form or call 1-800-VCA-PETS.

Option 1: the myVCA app

VCA's myVCA app (iPhone and Android) gives access to your pet's vaccine records, care instructions, test results and prescription refills, plus 24/7 live chat. Sign in with the email on file at your VCA hospital.

Option 2: request records from VCA

Contact your local VCA hospital

Each VCA hospital handles its own records requests, and many have a medical records release form. This is the quickest route for a full history or to send records to a new vet.

Or use VCA's contact form

On vcahospitals.com/contact-us, choose the record type (medical records, vaccination history, lab results).

Or call VCA

1-800-VCA-PETS (as listed on vcahospitals.com, Oct 2026).

Keep a copy that doesn't depend on any one clinic: add your VCA records to PetTally and they're on your phone wherever you go.

Gotchas to know

VCA hospitals often have their own names (e.g. "VCA [Local Name] Animal Hospital"). Records sit with the specific hospital you visited.
Emergency and specialty VCA hospitals usually hold only the records from that referral or ER visit — your regular vet has the rest.
Sending to a new vet needs your OK. VCA notes most US states require the owner's permission to share records — request them before your first appointment.

Stop logging in to get your VCA records

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Common questions

How do I get my pet's records from VCA?

Use the myVCA app for vaccine records and test results, or contact your local VCA hospital (many have a medical records release form). You can also use VCA's online contact form or call 1-800-VCA-PETS.

Does the myVCA app show vaccine records?

Yes — VCA says the myVCA app provides vaccine records, care instructions, prescription refills and test results.

How do I send VCA records to a new vet?

Ask your VCA hospital to send them, or download them yourself. Most states require your permission, so arrange it before the first visit at the new clinic.

Sources: myVCA app · VCA contact · VCA: sharing medical records

PetTally is an independent app and is not affiliated with, endorsed by, or sponsored by VCA Animal Hospitals. Names are used only to describe where your records are held. Details were checked against VCA Animal Hospitals's own pages in October 2026 and can change — confirm with the clinic. This is general information, not veterinary or legal advice.